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Discussion

Would you pass... or

I had requested a phone call from a Nursing school so I could get some more information. Now I am in school full time, have 4 kids living in my home, my husband works full time, and goes to school full time. So when she asked that I come visit, it was a stretch, but agreed to come today. (2 days after the call) My son is having surgery next week and she gave me the choice between this week, or next... Well my daughter ended up getting sick last night, and I honestly had no back up sitter for her (usually not a big issue, since I have backups for my school days, but of course I am off today). I ended up calling AND emailing the rep, because honestly I had no idea what she would check first. I did it first thing this morning. In my email I let her know I was very interested in the school, that I was going to go ahead and have transcripts sent etc. I did ask her one simple question (Since at that point I was not sure how soon Id be able to reschedule for), she responded to my email kind of rudely... and did not answer said question. Which I honestly do not think was a big deal. She also told me to call her, which I've already done and left her a voicemail asking for a return call hours before she even emailed me back.

Now I am kind of annoyed, and not sure if I want to apply or not. Would you pass you just let it go, and try the visit, or pass and move on to the next? (It is not the only school I am applying to but was a strong contender for second choice).

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    • Expert

    Well, if you let this snafu keep you from considering this school, you are narrowing your choices early. You can expect lots of similar situations along the path through nursing school, so you need to get used to it. You are dealing with people that have the attitude that you need them, they don't need you. Keep that in mind. I would let it go and call back.

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    • Author

    I agree to some extent, but if rudeness and unhelpful people is what this school is offering, that is really not going to be conducive to a pleasant learning experience where I would thrive. Maybe I have been spoiled in that all the schools I have gone to people are very good on the customer service side of it, trying to be as helpful as possible. Also in the area I am in, I am fortunate enough to have several choices for nursing school, some just suit my needs better than others, so I don't really feel like I am narrowing my choice by removing 1.

    I actually do not perceive any reason as to why I will not get into my first choice, but of course want to have a back up plan.

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    I would say call back and reschedule with a different admissions representative. I think most private school admissions representatives work on commission and have to reach a certain goal of how many interested students they can get in the door and registered.

    I had to cancel my admissions test to a school because I work in disaster response (and hello, huge earthquake in Haiti, there goes my entire schedule for the rest of the month). But the admissions rep was really nice about it. He actually called me back to reschedule.

    Maybe the woman was having a bad day or something but rude emails are not easily excused. I would personally feel uncomforable with dealing with her again and would ask to talk to a different admissions representative.

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    • Expert

    Write a letter to the head of the school and tell them the name of the person who made you decide to reconsider their school. The input will be appreciated.

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    I think it's important to keep in mind that email is not a strong point for some people. Yes - I think it's important to come across as pleasant and professional when communicating vial email, however for many email can be a struggle. I would recommend trying to speak to her again on the phone before taking her attitude to heart. You may find that your phone conversation goes completely differently. Email is also subjective and can easily be taken incorrectly depending on who is doing the reading. Just food for thought.

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    • Author

    This is a very good point about email, and one I sometimes forget! Thank you... I did decide to email her back, we will see how things go!

    I think it's important to keep in mind that email is not a strong point for some people. Yes - I think it's important to come across as pleasant and professional when communicating vial email, however for many email can be a struggle. I would recommend trying to speak to her again on the phone before taking her attitude to heart. You may find that your phone conversation goes completely differently. Email is also subjective and can easily be taken incorrectly depending on who is doing the reading. Just food for thought.
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