Shiftkey agency

Hi. Don't know if you're still looking into this agency.  I signed up in April, hoping to get jobs here in Texas.  I went through the hassle of doing drug tests, background checks and all their assessments only to be told that there were "No RN Available Shifts available in your Region" .  Customer service is virtually non-existent; nobody responds to emails.  It's taken me 3 months and I've finally gotten a hold of someone who rudely told me that I haven't done all of the assessments.  Interestingly, the assessment in question was just put in my account today (it's date-stamped and an email was just sent today).  Very frustrated with this company right now, due to their lack of professionalism, and therefore wouldn't recommend them.