I have worked for BCBS for 5 yrs as a Medical CCM w/ my CCM certification. I have an interview with United Healthcare/Optum on Friday for a TCM (Transitional Care) position. This is a work from home-field based position. I was wondering if anyone has any knowledge of what this type of Case Management entails. How stressful is it? Is there any info on an average day/week in this position?