novicenurse2015

Hello All.... :) I had a situation this past week that I need some feedback about and how to better handle these situations in the future. I just started my career less than a year ago as an RN and was so excited to be in the field of my dreams! I started out in LTC and am now working in TCU for 4 months with the same organization. I was floated to LTC to train a new nurse a few days ago and found out that day that the CC that normally worked that unit was on leave. The new CC had been on the job for a few days and I've worked with her in TCU for these past few months so she knew I wasn't working in this area very often. After being there for a few hours, she pointed at me and asked, "what's your name again?" I of course told her and she TOLD me in not such a nice way that I had to call the family of a resident that had her dentures go missing almost a month ago. None of you know me, but I'm a "yes" type of person and so I took the missing report form from her. After about an hour, I thought to myself, I really need more information as I haven't worked with this resident for over a month and only a few times before that for the past 4 months; I didn't feel comfortable calling. When I went to her office (4pm) she was already gone for the day. I ended up calling the family and speaking with them, and they were understandably upset. We discussed the matter and other things that family had been upset about in the past. That night before I left, I left the CC a voicemail that I didn't really appreciate her putting me in this situation, but explained that I called the family, and I charted on the matter. A few days later she called me into her office and a social worker was there. The CC told me she was new in her job and that I shouldn't be thinking about myself and that it's about the residents. She basically gave me a new a$$hole with a smile. The both of them were saying I told the family they passed the buck to me, which I didn't. The family was asking me many questions about their loved one that I just didn't have the answers straight away, or because there was no charting to answer their questions. I told the CC I didn't think it was professional of her to leave it up to me because the incident happened a month ago; at that point it should be the responsibility of the CC. She even tried to say she didn't know I rarely worked in that unit (which she did, because she has seen me in TCU for these past months). If the situation had happened the day I was working, I would have called the family; and since the situation happened a month ago, I felt that it was her responsibility because of how much time had gone by. I'm now feeling so distraught because I was told I was in the wrong when I tried to do something right and at the same time be honest with the CC about her decision. Was the CC in the wrong? What could I have done differently?