NeoRN18

Yes, usually we turn it off or push it out of view for routine and emergent care. Often we get phone calls from aggravated parents asking why it is "again" not on their baby, instead of wanting updates on how their little one is doing. It can be very frustrating and disruptive. We do have set times all parents can log in to see their baby, and that time is scheduled around routine care/feedings. But as you know, our NICU patients often require much more than routine care! We do have parents that are so thankful for the cameras, and do not complicate the process. Some moms even have confided to us that they try to watch their little one while they pump at home, as it seems to help!

Does your NICU have cameras in each room to allow parents to watch their little ones from home? Do you feel they are more beneficial to the family or do you think they cause more grief to the RN? The NICU I work in does have cameras for parents, and I feel that parents often call in just to ask you to adjust the camera, rather than to ask for updates regarding their ill baby. It also can be very disruptive to patient care. I am not completely against them (really!), I think they are wonderful for some families to be able to utilize, but was wondering what your thoughts and experiences were...