Thanks for all the posts! There is plenty of documentation thankfully I am big on that and even more co-workers who are backing us up. Just sad that we have been made to feel like we have to prove the patient wrong, and is upsetting as I do care about my patients greatly and when things like this happen it really bothers and upsets me. Thanks again.
Hoping to get some advice from the forum. What do you do when a patient makes absurd and slanderous complaints about you and another coworker to your boss? I feel like we have been assumed guilty before even hearing our side! The patient is always assumed to be right when we all know that often more then not they have no idea. Just looking for some support. Thanks.