Leta78

Yes, you are right, I have not described her insubordination. Asking her to do something and having her say, "I know what I have to do, don't tell me what I know GIRLFRIEND," or talking over the nurses during report (after being asked... and asked... and asked) would be what I put down regarding an insubordination disciplinary action.

I recently switched jobs and became a wound care nurse. It was something I wanted and I am really digging the work itself. I am in a department of about a dozen people. Many of them I like a lot, most of them are pretty cool, I even like my boss. But... and there's always a but... There is a CNA who is rude, disrespectful and has a chip on her shoulder that's visible from space. She is very aggressive towards the nurses in our department and states that she is "from the old school, where they taught ACCOUNTABILITY" and refers to me and two other nurses as "babies". She's around 60. Myself and the two other "baby" nurses are all in our 30s. This CNA has been at this job for 16 years, and feels that she has earned the right to this behavior. She also said, "I can't help it, I'm half French so it just comes out." I can't believe that everyone just takes her nonsense. I'm new, so I would be the one making waves. At my last job, I would have had a quiet talk with her about professionally appropriate conduct, and if that had no impact, just written her up for insubordination. But this is a tiny department and I am *not* the boss. How do I handle this? Part of me wants to transfer out to the floor and call it a learning experience. Anyone have any words of wisdom for me?