I had emailed the main email address after I submitted my application, because I had a couple questions about transcripts. After a few weeks later, they got back to me. They told me that they had received my packet and would contact me there was any issues. I didn't hear anything back after that. I did email them last week to check on the process. As you can tell, I'm very anxious. They told me that decisions should be going out within the next few week. I don't know what the exact time frame is. I hope we hear back soon.