The aides on a particular shift at my hospital are some of the most rude and nasty people I have ever come across, however there has been no real support from management. These people are allowed to do what they want with no real consequences. Which is why my unit is always working short with 3 more nurses planning to leave. My director stated that the one with the worst attitude is their most prized cna with 30 years experience on that unit and she's very knowledgeable. That's great, hopefully when you have no nurses to staff the unit she can jump in and pick up the slack and work as a nurse because apparently she's well qualified:up:. She's so qualified she was able to prioritize that me text paging the MD from the computer about coming to asses a patient was less important than her getting the patient off the cart and into the bed.. It amazes me that management stands behind them and yet wonder why they can't keep nurses on their unit.