I have experienced some of what all of you have written about in your comments. I have found that I have to use some of the same techniques that I used with my children in my nursing class. If they are talking amongst themselves while I am talking, I stop and ask if they have a question or would like to share their discussion with the class. If they refuse to settle down and be quiet, I walk to the back of the room and flick the light on and off. The sense of entitlement is what really gets me. I know they paid for the class, but that doesn't entitled them to a good grade. I had one student this past semester who has several other degrees outside of nursing and the parents were also professors. The student bombed one of my nursing test. The mother said that if a person who has already completed higher level education with degrees and fails a test-it is the instructor fault for failing to teach the material correctly. My thoughts (non verbalized): Would love to invite her to my class to take a nursing exam. Anyone have suggestions about their encounters with student entitlement and methods to deal with it. Thanks