Hello! I am an RN with 15 years ER experience and interested in transitioning to case management for an insurance company. What are some strong points from such experience to include in a resume to make me look attractive to an employer? Obviously skills such as IVs, foleys, and med administration are not going to be a part of the job description that I am searching for. Are there any catch phrases or important terms to hit upon when trying to obtain such a role?? TIA for any info that you can provide :)