Hi UK Gal.. Yes it happened on the same day . In fact, it's a matter of 5-10 minutes only after I talked to that friendly operator then I received my DL thru my email add... Last week, I also rang the NMC and this same operator told me to call again this week after she put me on hold for 5 minutes at that time she even told me that she can't find my record..so the other day I called back and fortunately it's the same operator that I talked to.. And again she put me on hold just to tell me to wait until Friday (today) for my result or I may call again Monday next week.. Luckily, minutes after our conversation I got my DL.... She's nice actually, I asked her why she puts me on hold always and answered me that she's inquiring my status at the Quality Assurance Office.. And yes, I encountered glitches as well.. I hope you'll have ur DL too )