Hey there! I have had some MAJOR issues with NursingCas.. They are moving from the 2.0 to the 3.0 software, and it has been very difficult to contact them about the different issues I have had with transcripts.. They are also taking forever with everything.. I called UTHSCSA and they said that your transcripts just have to be post-marked by Feb. 1st to be considered complete; even if they aren't processed yet. Just FYI!! Good luck to you!!