Hi, I am the "Director" referred to in the previous message. First, let me clear-up an inaccuracy. Drexel University offers a refund to ANY student who takes our NCLEX REVIEW Course and then fails the exam. I think all review courses offer this. And just like all other courses, we do not allow people to "pull out" of the course at the last minute. I'm sure that Kaplan and all other NCLEX Prep Courses will not allow you to walk out with full refund after giving the class a just 2-and-a-half hours out of 30+. The teacher referred to in this message is highly regarded and has high evaluations after years of teaching for us. We have a terrific pass rate for our students and hope you'll realize that not everyone can be satisfied.