digo

I am talking about "abuse of power". Now, as most of you know, CGFNS has sued the INS, a couple of years ago, and asked the government that all healthcare professionals be evaluated/certified by them. They won the case, and what were the consequences??? All Canadian nurses that had been working in US hospitals for years, some for more than 15 years, had to go back to school to take one/single credit hour in a course or another in order to get recertified. Just imagine how much pain these nurses had to endure. What for??? More clients for cgfns...??? That is my only guess, given the stupidity of the situation. Today, they are the only agency that gives certifications that are used in licensing and immigration, meaning they have the absolute power in decision making, when it comes to dealing with foreign nurses. Wouldn't that make them more inclined to not care too much about how they treat their clients? You bet it would...and what happens when they do that?...they "abuse the power" that was given to them by the government. The client has nowhere to turn to when he is mistreated.The client has no second option on the table. As an agency, cgfns has rights and obligations, and one such obligation is to accurately inform any applicant what exactly is being done for their money. Their services are in no way free, as you know, and consequently they need to treat their clients with respect not lies; and since when Suzane do you want to cut somebody a slack for not doing what they are paid for and supposed to do. They have the obligation to give out my certificate if I meet the requirements. I am not asking for any favors, all I want is a decision to be taken in a timely manner - be it good or bad. They have no excuse for making 16 weeks look like 8 weeks...If they are unable to keep up with the demand, they should ask for help, hire more people, increase the fees but not lie and treat your customers as dirt. Remember, we all, as customers, have rights too. Again, where should I file a complain? Thanks

I have lost my calm with the lies CGFNS continues to throw on me everytime I call them. They need to evaluate just one single transcript. At first, I was told it would take 2 weeks for them to evaluate it, after they get it into the system; then they said they needed 8 weeks (covering the first lie), and I waited calmly for the time to pass. Now, each time I call them, they just have no excuse and are asking to allow for more time, saying call us back!!!! What?????? Is this really happening in US?? why would a poor nurse need to call them back???? these poeple are abusing their power over struggling foreign nurses, and I decided to file a complain against them. Do you have any idea who direcly supervises their activity??? is it attorney general?? any info would be very helpful...thanks