DorothyMay

Latest Activity

1. Actual job requirements of teletriage

   DorothyMay replied to Murphree8's topic in Triage

   I transfer all calls to schedule appointments and calls for directions to the clerks. I SOO AGREE that one must have a thick skin because patients can be REALLY rude on the phone. However, our unit policy is NO tolerance! Therefore I give the call...

2. Actual job requirements of teletriage

   DorothyMay replied to Murphree8's topic in Triage

   Likes: Autonomy, Endless Learning/research ( as I have to keep up on the latest medications since patients call about them, I have to keep up with the latest surgical interventions as patients call with post op and pre op questions) Dislikes: Inabi...

3. help!

   DorothyMay replied to thetank's topic in Triage

   We have guidelines within our regional call center which allow me to disconnect ( hang up) on any caller who becomes rude. I give the caller one warning and if the behavior ( yelling, cursing etc) continues then I hang up. If the caller calls back ...

4. Actual job requirements of teletriage

   DorothyMay replied to Murphree8's topic in Triage

   Over 30 years in nursing with half of that in telenursing. I work in a regional ( multi state) call center with 14 other nurses our center is open 24hours/7 days a week. We currently are officed in the building however that is about to change as te...

5. The Unemployed RN

   DorothyMay replied to diamondeye's topic in Retired

   My advice network, network, network in my part of the world it is not what is listed down on your application , although a BSN is minimum level for consideration...however if you know someone who knows someone who works at the facility you are intere...

6. Chamberlain FNP MSN program Jan 2014 Start

   DorothyMay replied to cowgrlnurse's topic in Chamberlain College

   I am starting the online MSN-Healthcare policy in July....I am so PUMPED!!!