rosehips

Hello, I am a new grad RN. Recently, I updated my resume and change some things and would really love some honest feedback. Any and all suggestions would be appreciated. Obviously, I have changed anything that I felt would identify me and my place of work. Miss Rosehips, RN 1234 North Blank Ave. - Blank, WS 91234 (000) 123-4567 - Knowledgeable, customer-service oriented registered nurse. A professional caregiver and patient advocate skilled in critical thinking, customer service, collaboration, communication, and competent evidence-based care. PROFESSIONAL PROFILE - Strong assessment skills with the ability to prioritize care based on patient group using the nursing process. - Highly adaptable; transitions easily between different tasks while working individually and with a team. - Personable and positive; utilized to establish rapport with patients, family, and fellow staff to achieve shared patient goals. - Excellent customer service skills and experience. LICENESES AND CERTIFICATIONS - Registered Nurse #123456, California Board of Registered Nursing, 07/2014 - Basic Life Support, American Heart Association, 07/2013 - Advanced Cardiac Life Support, American Heart Association, 05/2014 - Pediatric Advanced Life Support, American Heart Association, 03/2015 - Management of Assaultive Behavior, AR Training Center, 03/2014 - NIH Stroke Certification (Group A), American Heart Association, 03/2014 - EKG and Pharmacology, American Heart Association, 04/2016 EDUCATION Chaplain Community College, Blank, WS Associate Degree in Registered Nursing, June 2012 GPA 3.66 of 4.0 - Dean's List, spring 2009, fall 2010, and spring 2010 - Academic Achievement in Registered Nursing SKILLS - I/V Removal - Foley Catheter removal - Meditech experience - Excellent customer service - Experience with CLASSACT - Critical thinking skills - Prioritization skills - Strong work ethic RELEVANT WORK EXPERIENCE Guest Services Ambassador - Emergency Department Blank, WS, Jan. 2013-present. Hired to provide excellent customer service following the CLASSACT policy of Blank Establishment in the Emergency Department. - Collaborates with nursing staff to provide comfort care measures to patients and their families in the Emergency Department. - Manages the training and preparation of new volunteers by orienting them to the Emergency Room. Department Coordinator - Intensive Care Unit Blank WS, May. 2012-present. Hired to manage the volunteers of the Intensive Care Unit by organizing the department calendar and to act as a liaison between the staff and the volunteers. - Recommended new shift scheduling in order for volunteers to assist staff and patients more efficiently. - Created new method for organizing shifts to increase understanding and clarity. Clinical Care Extender - Medical/Oncology, Hospice, and Intensive Care Unit Blank, WS, Aug. 2011-Jan. 2013. Hired to provide excellent customer service following the CLASSACT policy of Blank Establishment and providing competent comfort care, bathing, monitoring vital signs, and feeding. - Recognized for providing excellent care and customer service by being awarded Exemplary Service during Hospice rotation. - References available upon request; unrelated work experience on page two. - UNRELATED WORK EXPERIENCE Receptionist Dealership, Blank WS, May 2012 - present Hired to operate switchboard, perform minor accounting, input data into ADP computer program, create schedules, organize data in Excel, and provide excellent and friendly customer service. - Developed new method for tracking and organizing vehicle trades with other dealerships. - Actively pursued opportunities to assist management and learn accounting, cashiering, and sales skills. Tutor I Chaplain Community College, Blank WS, Sep. 2010-June 2012 Hired to assist students in understanding complex concepts related to mathematics, biology, public address, anatomy, physiology, microbiology and registered nursing. - Recognized for providing excellent tutoring by being awarded Honorary Mention for Tutor of the Year 2011. - Developed group tutoring specifically for nursing and pre-nursing students in the skills lab for the Nursing Department at Chaplain College. - Directed nursing students in nursing skills including medication administration, blood transfusions, assessments, wound care, tracheostomy care, foley catheter insertion, and all skills related to registered nursing.