Mrs.LaDuke09

Latest Activity

1. Dealing with difficult patients over the phone

   Mrs.LaDuke09 replied to Mrs.LaDuke09's topic in Relations

   As far as asking my manager for help....well normally when I come for help its blown/dismissed. I mean I know shes busy but I usually get the impression shes too busy. I don't mean to speak ill that's not the point I'm making here. she is an amazing ...

2. Dealing with difficult patients over the phone

   Mrs.LaDuke09 replied to Mrs.LaDuke09's topic in Relations

   As far as asking my office manager for help....well normally see blows things like this off. I mean I know shes busy but I usually get the impression shes too busy and I can tell you shes no better than me sometimes. I don't mean to speak ill that's...

3. Dealing with difficult patients over the phone

   Mrs.LaDuke09 replied to Mrs.LaDuke09's topic in Relations

   Thank you. I think I get frustrated because I tend to take it personally! ! I will try that put them on hold see if that helps.

4. Dealing with difficult patients over the phone

   Mrs.LaDuke09 replied to Mrs.LaDuke09's topic in Relations

   I really appreciate everyone's input on this. I feel a good nurse is one who can admit they have faults and ask for help fixing them I have made myself a little check list of some of your idea's and wording that ill keep in my draw at work.

5. Dealing with difficult patients over the phone

   Mrs.LaDuke09 posted a topic in Relations

   So I'm reaching out because I am currently an MA in school for RN. I work in primary care, I am seriously concerned my phone customer service skills are horrible, well ive been told they are and I do know they are horrible but i work so hard to retr...

6. CCRI ANATOMY

   Mrs.LaDuke09 replied to Mrs.LaDuke09's topic in Rhode Island

   I don't.know are we in the same class. Lol Wed lab Monday lecture ? Its very over whemling Took much to know I've spoken to a lot of nurses and.none know why we do the cat more does.it help with nursing loo so I don't get that

7. CCRI ANATOMY

   Mrs.LaDuke09 replied to Mrs.LaDuke09's topic in Rhode Island

   Thanks for your advice. I have looked.at Dr.J's website .it seems to have a lot of information regarding the cat which is very sad I'm just thankful I have a great lab partner. Its just diffacult to manage my time I suppose But thanks your help its ...

8. CCRI ANATOMY

   Mrs.LaDuke09 posted a topic in Rhode Island

   Has anyone taken human anatomy at CCRI? I'm having such a.hard time with it. I'm not able to remember anything I'm studying, there is so much to know and cover. I'm over whelmed by all the materials as well. Not to mention our lecture is very behind...