snowphobe

I work in a small OB/GYN office and often have to double duty as phone triage and front desk. We nurses always sit at the "back" phone, but obviously have to have conversations regarding results, sx, etc with patients. We never use the patients ful...

Thanks guys. I did change the acronym (blush). I felt she was being a bit sensitive to put it nicely. We live in a town of 12,000 in summer, 30,000 in winter - and the pt. has a VERY common name. :) Thanks again.....