Thanks for all your responses. > So much informal OJT occurs that never gets credited. So, what if OJT could be "formalized" in a way? I put it in quotes, because formalizing usually implies a lot of red tape, but that's not what I'm aiming for. The thesis for my paper would be a system to harness the knowledge of the entire staff. I thought that one way to make better use of the gamut of expertise inside a health care organization would be to optimize skills transfer. From your feedback, I gather that one impediment to a more rapid transfer is that many co-workers simply aren't motivated to learn. Which in turn leads to what anotherone described. But what if there is an internal board, say, with two sections: Eager to Learn and Happy to Teach. It would make it easier for staff that want to learn from each other to find each other. It may even work across a health system to a certain degree. Do you think this would help? Once again, thanks for your feedback. I really appreciate it.