Our union lawyer encourages that ADO's be filed . If you want changes, you have to file. They are more effective when different people file them instead of the same person, because it shows management there is a real problem. I filed one recently two days in a row about the same problem. It happened over a weekend and on Monday morning action was taken to resolve the problem. Fill the ADO out as soon as possible, it has to be filed before the end of your shift or it will not be of any use. Be sure to make a copy . We were also encouraged to file grievances that violate the contract. If you file a grievance you must cite which article of the contract it violates, and state the remedy that is being sought and the statement that "anything else to make the RN whole." We had a grievance workshop and this is what the lawyer said must be in the grievance or it will be denied. [This message has been edited by teapot (edited October 15, 2000).]