ftcarenurse

Amarillo, it seems to me like the agency is using you as the skilled service to justify home home health aide services. As already stated your name is documented as the person confirming the need for service.

Hi littlekackrn, The home health office I work at consist of the administrator (who is also a nurse but is only at the office part time, three case managers who are also nurses (1 RN also doubles as nursing supervisor, and two LVNs)-there job is to assign, coordinated and schedule visits, follow regarding calls to MD and clarify orders, inform the staff particulars such as code to enter apt building of the patients home, come at a certain time because person has dialysis ect..., order supplies and equipment, inform nurses of any changes, new MD orders ect...), the billing person, QA person and another person who I don't know what her position is. Yes it is hard to take calls out in the field and delays our time so I try to make calls after visits or when I must defer the calls to the office I do so.