I'm also having a hard time reaching them as well. The number that they have written on the page is always busy regardless of the time and day. I have a MO license and I'm applying for IL. I was told that they are a little slow on the process. I also need help.. I did a bridge program. LPN-RN, RN-BSN. Can somebody help me if I need to fill out 2 different forms for the education verification? I sent one to the school where I received my bachelors. Should I also send one to where I recevied my associates? Thank you all for your help in advance.