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paperclip4

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  1. conflict in hospital case management

    paperclip4 replied to paperclip4's topic in Case Management
    Thanks for your comment.

  2. conflict in hospital case management

    paperclip4 posted a topic in Case Management
    Just had an interview today for hospital case management. A lot of their questions revolved around "what would you do if a coworker yelled at you or what would you do if a doctor won't listen to you". What would you do if a patient or family member were angry? They told me I needed to have "thick skin". They said they have to deal with conflict alot. Why is there so much conflict in CM? Is this normal for CM.

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