Driven Persistence

Can you give me a better idea of what kind of information you have on the flowsheet? Can you send me a copy?

Does anyone use nursing flowsheets that are specific to the burn patient?

Has anyone gone through ABA Burn Certification? I am the new Quality Manager for the Trauma/Burn unit ofa large teaching facility. The person that this job before me did little to nothing to move this task forward. In addition, neither the trauma or burn units have a formalized quality program. This is all falling to me. Regardless of these barriers, we have been told that we will be submitting the application by the end of Summer 2005 -- no options considered. Would anyone would like to share their thoughts or experiences...

I am a Nurse Quality Manager for the Emergency Room at a large teaching facility. Our ER sees approx. 60,000 patients a year. Here is my question: It appears that patient satisfaction and patient throughout is a constant issue no matter where you are located. However, some hospitals have experienced a miraculous turn around in these areas. So far I have seen hospital leadership make some good decisions but they appear to be poorly implemented. The action plan does not appear to include the people that do the work everyday. In addition, the ED has been labeled as having a negative attitude... which may be true...but there has to be a reason. With that being said, I am interested in your opinion (good and bad) on how you think Emergency Departments can improve in patient satisfaction and getting patients in and out. Why did you choose to be an Emergency Room Nurse? Do you have good working relationships with the floor staff? Or is it a battle all the way?