The mentality of most people today is that they want instant gratification....NOW! When I used to work in a Hospital, I remember wishing so much that the FAMILIES would GO HOME, as they asked for more stuff than the patients! Can you get me some coffee, ice cream and on and on! The patients were generally too ill to ask for much of anything, but the families and friends made up for it! Sometimes I felt like they thought they were in a Hotel instead of a Hospital. One time, I had an admit, and when I went to the room there was a teen ager in the bed.....now I just was told that it was a 79 y/o f that I was to assess and admit! The old lady was in the chair in the corner and the teen ager in the bed lounging! And all the FAMILY was tolerating this! Unbelievable! Another time, I had a 18 y/o f as a patient and when I entered the room there were 3 older teens in the hospital bed all together............so I say, which one is the patient????? They look at me like I am the crazy one!! The 18 y/o FAMILY was there and acted like this was no big deal. COME ON NOW! You are correct Stargazer in your assessment. The answer is that (many) people just want what they want and they want it NOW! Spoiled and instant gratification is what has happened.