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MHorns

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  1. Phenol Rhizotomies and United Healthcare of Georgia

    MHorns posted a topic in Pain Management
    I work for a pain clinic that bills for codes 64622, 64623, 64626 and 64627 for the phenol rhizotomy. We are being denied by UHC of Ga stating our medical records do not support the procedures billed. Our notes do support the procedures we are billing for but when we called UHC and spoke to our provider representative we were informed we had to include the temperature of the needle and time spent when we send the records. We use phenol which is not heat and therefore do not feel this is correct. Can someone help me to understand what they really want.

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