James,RN

Well if a doctor called you to complain, I hope you reported him to your medical director for unprofessional behavior, and that you defended your nurses in such situations. As a male charge nurse on a tele unit I do not tolerate ANY abuse from anyone period. I do not talk to anyone who raises their voice on me, in person or on the telephone. Jcaho expects us to call the doctor regardless of what time of the day it is. And if you have no prn's, what are we suppose to do? Leave the patient with a headache or fever all night??? Also if your hospital is not supportive, and protective of its employees, report them!!! Under state & federal law and Jcaho, you are entitled to a harassment free work place. Many hospitals at least have a program in place to address nursing harassment & abuse as part of jcaho accreditation.