You're the boss, you need to set the boundaries. Make rules & make them apply equally to EVERYone. Don't ignore problems, DEAL w/them. It might also behoove you to take some managerial classes & assertiveness training. Stop letting your staff manipulate you. You are the boss, not their BFF!! I had a manager like you once, she was everybody's friend at first, but when she ignored problems w/staff-- such as serious med errors, non-productivity, etc. she became the enemy b/c she didn't deal w/things. You can be firm & have a structured work environment w/out being a tyrant. Most important, don't blame them for your failings, you have to set the tone & be consistent.