i sent mine through the market street address( physical address ) and was received on the 28th dec,by the 10th of january my status was still awaiting for documents.I contacted them and they said it takes 7 to 15 days to update a file,then 8 to 10 weeks to give a report. Its frustarting but keep your head high and keep checking. am consoling myself with a bowl of popcorns while waiting for my status update.:)