We use it were I work (Mom/Baby & SCN). I'v been there 3 years and they were using it before I got there. Let me know if you have questions. I would be happy to help.
As the mother (who happens to be an RN) of a frequent flyer of the GUH PICU/Transplant Unit, I think the staff nurses are great. They all do an exceptional job. We have been going there since 2006 and still see many of the same faces each time we are there.
It's not something I've heard frequently but recently a 19yo patient says to her boyfriend after a SVD, "You just made my p*$$! hurt!" OMG, who talks like that? Especially in a room full of people who are virtually strangers.