grlsct37

I have a situation that I need help and direction with, and I am hoping some of my fellow nurses will point me in the right direction. So here goes....I am a Registered Nurse working on a Cardiac floor. I have been at this position for 13 years and have been actively looking for a new challenge. I happened to find a posted position within my organization that I thought would be something new and different, which is what I was looking for. My organization is going to be changing to EPIC soon, and they were looking for a variety of people from within, nurses, physicians, lab, administration, etc, to providing the training to the current staff. I applied to the position and waited to hear something. I didn't hear anything for about 2 weeks when I received an email from Human Resources saying that they would like to speak with me regarding the position. I work only part-time, straight night shift, so it had been about 4 days between HR sending the email and my response, giving my cell phone number (which had already been included when I applied). I heard nothing in response for about another week so I called HR and let a message for the person who emailed me. I haven't been job hunting for quite a long time, (I have worked for this organization for 23 years!) so I didn't know if this was common to have such a long time in between contacts and I didn't want to appear as though I was hounding this person, so I waited. And waited......Not hearing anything back through email or phone call, I called again this morning and I was told by HR that they had tried, unsuccessfully, to get into contact with me, that since they never heard back from me they assumed I was no longer interested, and that the slots they had available for interviews,(that were set up for this week) are all filled. Basically, she told me I am out of luck. I nicely told her I was surprised at this, and asked how she tried to contact me other than the one email I received. She told me that she has in her notes that she tried to call me, but when I asked which phone number she called, she said "someone else is on that computer and using that system right now so I can't give you that information". I told her that I emailed her and left a phone message for her and that I received no reply from her. Again she said that all of the interviewing positions are filled and they are no longer looking for candidates for that position. I can't believe it. I asked if I could speak with a supervisor about this and she said she would forward my request. I feel I would have been a really good fit for this position due to all of the experience I have with working for this organization for 23 years and feel like I at least deserve an interview. I am waiting for the supervisor to call me back but I am unsure as to how to handle this. I really am shocked and feel this was handled in a very unprofessional way. I need guidance and help. Should I just chalk it up to something that is not meant to be? I usually know how to handle things, but I am very upset and surprised, and I want to handle this the best way possible without alienating myself or anyone else. What should I do??

a-men!!!!!! this is exactly what i am saying!! i am the professional, knowledgable, competent rn who struggled to get thru school, so that patients who are admitted to the hospital can have their very own maid, waitress, or babysitter!!! i am very frustrated!!

I've been a nurse for a long time and burnout is quickly looming on the horizon. The thing that bothers me the most is the rudeness and lack of respect from patients. I work on a busy cardiac floor in an average size hospital. I can't tell you how many times I have answered a call light in a patient room, and have been made to feel as if I am a waitress, babysitter, maid, or mother and not the RN I am. Last noc I worked the third of 3 twelve hour noc shifts, and I need help to figure out what I should do. In my twelve hour shift last noc, I'll bet almost half of the call lights I answered where from patients who wanted their head raised in bed, wanted their head lowered in bed, wanted more ice in their water, wanted me to take the ice out of their water, wanted me to adjust their pillow or blankets, wanted me to hand them the newspaper on their bedside table, wanted another blanket, and on and on......Staff are frequently in and out of these rooms, so it's not as if the patient is left alone for long. Here's what I think is going on. I live and work in the Midwest and most of the elderly patients we have seem to act as if the nurses are their own personal maid, waitress or whatever. They are reluctant to do things for themself when they have someone who can do it for them. Staff members are very helpful and willing to help patients with whatever they need. How do I let some of these patients know that I am a professional nurse, trying hard to help my patients recover and heal, and I don't have time to be your maid or waitress etc. P.S. Staff members have been "spoken to" in the past, about how we are here for the patients and not to be rude or unhelpful.