What an awful and frustrating experience! Whether you are a CNA, RN or other care provider, you are always first and foremost an advocate for the patient---no matter how difficult that patient may be. The situation you described should absolutely be reported immediately to your DON. Keep your head cool, and state the facts. Also, please know that there are many more RN's out there made of gold than there are bad apples. Nursing is a work of heart, no matter what your level of education. I have been through the "trenches" myself and paid my dues as a CNA on the road to earning my RN license. It was no cake-walk. Keep the faith and continue to pursue nursing if it is truly what you love . Psych&L&D nurse