whitetiger74

The reason the other managers and administrators don't do anything is because we are a million dollar industry. My manager always sides with the pt and their family. We wouldn't want to rock the boat. We may not get a good Press-Ganey score if we make our pts, or shall I call them customers, unhappy. "Welcome to McDonalds. May I take your order please." It's easier and less costly to the hospital to upset the staff than it is to not kiss some pts behind.

I can't even begin to tell you how often that happens by me. I work on an orthopedic/ neuro/ med surg floor. I can't figure out which is worse half the time, the patients or their families. Due to the fact that my patients usually need a lot of help, I don't mind tending to the needs of those that truly need it. I believe for the most part that they try to take advantage of a situation. It doesn't help that the frequent fliers have the number to the kitchen. They seem to just call to change their meals or request snacks. I don't remember ever seeing a sign for room service. People also believe they should have a personal housekeeper for the rooms. The housekeepers are on the floor till 230p and do a darn good job. These people think that they should come clean their rooms again at 5p. The families claim the rooms were never clean. Maybe if your family wasn't a packrat or slob the room would look better. Why do they need to save packets of sugar and numerous drinks, jellos, crackers, etc at the bedside for days. The one thing that also drives me nuts is that some of these patients are capable of walking and maybe need minor assistance to get to the bathroom because of the IV pole.....why can't the families ever help them walk. Wait let me drop everything to unplug a cord. Even more aggravating is when you are in a room and another pt's family member either walks into the room you are in or stares at you/ calls you while you are tending to another pt. They always seem to do that when I am with a critcal patient or in isolation and gowned. See people are clueless snobs whereever you are. It's not bad enough people think they are in hotels... my hospital is now renovating all nurses stations. Now it looks like a hotel. I think we should get tips everytime we wipe their loved ones behind, change a dressing and help feed them. Don't you agree. After all bellhops get tips all the time. The transporter should also. Instead of caring luggage they get stuck pushing these people all over the hospital. Well, some things will never change. People will always be ignorant and inconsiderate. :rotfl:

I was curious whom out there works for a Magnet hospital. I wanted to know what changed, if anything, at the hospital when it obtained Magnet status. My hospital is currently in the proccess of trying to obtain Magnet status. I am confused on how to answer what Magnet means to me. Anybody that has any ideas of what it all means please help. Thank you.

I had the same problem. I am a new nurse since May and one of the nurses always started questioning me. She either questioned me on something I already said, as if she ignored the first time. Or she would question me on things before I got up to them. Not for nothing, but I believe breath sounds come before where the IV is located. So oneday during report I just told her to wait, I will get to it. I told her if she has any questions to wait until I was done with giving report on that pt. and then I would answer them, if I haven't already. She has finally learned to get off my back. See it's not just you. There are some bossy, control freak people out there. You will do fine. Just don't let him intimidate you. He wants to see you crack and wants to say your a bad nurse. The one's who know for sure how good you are are you and your patients and the person that precepted you. Good Luck!! It should turn out fine.:)