MrsWampthang

It is historically these drug seekers that don't get what they want that will get and respond to a survey. Our ER swears by Press Gainey and now the new Studer Group. It seems like if you take the total number of patients we see in a month's time, subtract the admits that don't get a survey, then subtract from the remaining number the people that have been in the ER more than once in the past month (i.e. numerous times), and if ALL the remaining people got a survey, you still wouldn't have an accurate accounting of how well the ER staff takes care of patients. Yet, these inaccurate numbers are what management looks at. :angryfire Sorry, just a little pet peeve of mine.
As for drug seekers, yes, there are those that seek drugs and there are those that are legitimate about their pain. My experience has been that those that whine, yell or moan about their pain and ask for pain meds before the doc even sees them, are usually the ones that are in the least amount of pain. It's those folks that don't complain that you have to watch out for cause those are the ones that are being tough guys and trying not to be babies about their pain. These are the ones that are usually in enough pain to put a horse down, but won't ask for pain med or more pain med because they don't want to bother anyone.
I'm glad we have this forum to vent our frustrations without fear of being criticized. Sometimes we just have to let off steam and this is a safe place to do that as well as get support. :) For those occasional responders who do post disparaging replies, just remember, it may be you someday that needs support and a place to vent for your frustration! :) And the gang here at Allnurses will be there for ya!!!!
Thanks Allnurses!
Pam