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beach48

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  1. QA for home based RN

    beach48 replied to cab6e3's topic in Telephone Triage
    I am currently helping my company establish this process. One thing that we have already established is that the mal-practice insurance most be set-up for "out of state practice" In addition you will need to clarify if a license is needed for the states you will be practicing in or if they participate in the Compact state process. Neither state that we are looking at does and so a license is required in both states. Bottom line also requires following and knowing the nursing laws in the states.

  2. # of calls per hour

    beach48 posted a topic in Telephone Triage
    Hello, I am seeking information regarding # of expected calls per hour - both in a busy physicians office and/or call centers Understanding that many things can factor into the # that are done. What has your company or medical group given as a "standard or bench mark"? Thanks in advance for your information:nurse:

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