stevemartin

Karen, "How can they count the manager's hours...?" They just DO. They are administration and they use anything and everything to keep the budget short. Our hopital didn't get a raise last year. They banned all agency nursing from the ER. They told us, "learn to do or do without." Morale is low. Call-outs are up. Pt complaints are up. Things will get better. Our nurses all feel that great things are on the horizon and our hospital is about to take off. We are suffering through the low times right now. We do not use Press Gainey Scores for pt satisfaction. Our Physician's group "Phyamerica" mails out questionaires to pts and we also collect comment cards from them while they are in the ER.

I am the Casse Manager for the ER. My 40 hrs and the ER Manager's 40 hrs and the clerk's hrs are all counted against our staffing ratio. We have 7 rooms (1-OB, 1-ortho, 2-traumas, and 3-basic) and we will see over 21,000 pts this year. Our regular staffing is 2 nurses from 7a-7p, 1 nurse from 9a-9p, 1 nurse from 3p-3a and 2 nurses from 7p-7a. I hope this information helps you. I need help with my problem. Mt administration takes the number of pts and multiplies that by 1.85 to determine our targeted FTEs. How do y'all determine yours?