luvmyworld

I work M-F 8-5. No evening and no weekends,no holidays. I would expect you wouldnt be asking much on orientation. I began asking question when I have already "soaked myself". Because eventhough they would have taught you some things during orientation you will relearn it and ask about it again when you are already doing it. Maybe you could ask how many new cases a day they will be giving you as you are still building your queues. Are you required to visit members in their houses or in the hospital? There will be lots of questions ahead. When are you starting?

Hello. I just have started in disease mgt .I was a floor nurse for 10 yrs . Transitioning to DM has been another learning experience as I have to deal with the insurance lingo and insurance policies. I was given orientation for 2 weeks with only one week as a formal orientation then was left on my own; I like it because of the independence and no drama environment as I work on my own in a cubicle ( working at home was never mentioned), away from the main office.The only disadvantage though is if I dont know something , I dont have anybody to ask. I have to send email or call a collegue which I hope and pray will answer the call ASAP or email me back soonest. This rarely happens though as my supervisor emails me back the soonest that she gets my email. My clinical experience though has helped me a lot; I am still learning and learning and learning each day. The learning thing has given me such humility too. Back as a floor nurse, w 10 yrs experience, I thought I know everything..now I am back to the first step of learning in a diff world. If you ask me though if I love my work, I would say in a hearbeat..YES!!!! Good luck to you..

thanks for all your replies. I work for an insurance company. I felt so guilty the first time I found out that I have 5 people admtted in the hospital. Its a good thing a friend of mine told me that its not my fault if i have done my job but still they keep going back to the hospital. what issues do you have with disease managment and how do you cope ? I am still learning and Im pretty sure I can learn from your experiences. thank you.

Hello. Ive been a DM for 3 months now and I have encountered problems that I need input,please. 1. some doctor's office are really hostile against DM/CMs.Some dont even bother returning your call or fax how do you handle that? 2. Non compliant patients who goes back again and again in the hospital after you work your behind off managing them. 3. unable to reach patients. these are just some . I have to write down each problem starting today so I could get input from this group. Come on...share your expertise. Thank you.

Hello. I really appreciate the Stickies here as they are such wealth of knowledge. My question is can I print an article/or articles from these websites to send to my patients for educ purposes?.If I do this ,am i going against the copyright law? thanks.