Dearest Compassionate Nurse, I have read your story and am heartened by your response to this patient and disheartened by the replies from some "nurses". I have been nursing for 27 years and have not lost the ability to feel compassion for the patients in my care. I am somewhat more jaded than at first in believing everything I am told while at the same time understanding that the reason patients tell their version of the truth is because they 1. believe it to be true 2. Need some kind of attention they are missing in their life or 3. are being manipulative because this is a coping mechanism that seems to work for them in life. When I hear such stories I make a point of investigating. Was the person a nurse or phlebotamist? What is the units policy about who draws blood? Did the patient have a blood draw last evening? Does the patient have small veins and has this been a problem with previous lab draws? Does she have multiple bruises on her from previous attempts? What does it say in the nursing notes about this patient? In cases such as this I would read all of the chart looking for clues because if it is found that indeed she was telling the truth something needs to be done about this person's attitude toward the people in his care. It is such a privilege to be a nurse and be trusted with sharing a patient's life and life story that there truly is no place for nurses who feel compassion and caring do not have a place in this calling. I have seen many nurses coming out of nursing schools these days who seem to be missing these very important aspects of caring for human beings. Patients need to feel that we are truly their advocate and feel for them. One of the nurses said she/he could not share the patient's pain because it would be too hard. Yes, we do need to step back a little but if we don't share their pain and concerns who will. Being unable to show compassion is a sign of burnout and being overwhelmed by the demands of this great profession. Now a days nursing is often an almost impossible job because of the acuity of patients, lack of staff, lack of support by managers and organizations and other reponsibilities at home or with family. I find that going to work gives me a break from home concerns by allowing myself to get really involved with my patients and forgetting any other problems I may have. I hope you never lose your compassion and remember to investigate and send concerns up the chain of command. Nurses who do not intervene when necessary do not deserve to call themselves NURSE. Please do not listen to those burned out, pained nurses who need to take some time out to look at what they want to be doing. Yes we must find it in our hearts to be compassionate with our fellow nurses, something that is so lacking many times, but on the other hand our responsibility is to our patients first and foremost. I have seen some behaviours by nurses that have shocked and angered me. There are some very bad nurses out there but the majority are warm and caring, feeling thier patient's concerns and want to help as much as possible to bring healing to the people in their care. We laud and support those nurses and we ask management to intervene when nurses are not doing the right thing. Take care of yourself in your offtime as this is so important to not burning out and continue to support patients and fellow staff. Thank you for being a compassionate nurse. :redbeathe:yeah: