NelliRN06

Hello! I have been working in L&D and a newborn nursery (level 1) for about 5 1/2 years. Recently, I accepted the position of the unit manager. I have began questioning some things and attempting to improve some of the unit's processes. One of the things that came up was the nurses liability when it comes to telephone triage for OB patients. We currently do not use log books for this. However, we did have a set of twins that were born non-viable @ 27 weeks after the mother failed to come back in although the nurse advised her to do so. My questions: 1. Does anyone keep telephone triage logs? 2. Do you give advice (specific) over the phone? 3. If you keep a log, is it specific to your area (OB)? Information / advice is greatly appreciated!!!