Hmmm.........mamabear, what your evening shift unit clerk is doing(by reading medical records) is illegal! He is breaching patient confidentiality by looking at things that are none of his business! I have worked with excellent unit clerks for the most part. And I have worked with crappy ones! One UC had worked at the hospital longer than I had been alive! She knew everything, or so it seemed. On her days off, the unit was a mess as the other UC who was primarily an NA just couldn't keep up with all of the order entries. One UC where I work now, spends a lot of time on the phone with personal calls. This irks me. Hey you aren't getting paid to talk to your honey on the phone! There are things that can be done. Sure when I'm not busy, I sit and chat with the other RN's but how often does that happen? Not very!