Hello: I am a student nurse in a western US state and have recently done rotations at both the psychiatric clinic and the Emergency Room. It is frustrating to me how little can be done for some of our "marginal" clients - and by that I mean those with few resources: (economic, intellectual, interpersonal and health reserve). I heard speak of "frequent flyers" and "repeat customers". While I understand that the role of the nurses in those circumstances was to handle the priority of the moment, I wonder what if anything we as nurses can do over the longer term in the way of activism, education or policy change that could help better serve those who have trouble serving themselves. Any input? Thanks so much.