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Xeoemmy, Could you share EMR template. Would be very helpful. I work in physican office which accepts calls from hospital, Nursing homes, and questions from pts. about meds, next appt for lab etc. Any assisstance would be appreciated.

What kind of template do you have? We use EMR, but have no template, for this function. Message can be saved, but is not automatically saved to the chart, does have optiom to save as well as print. Thanks

We take phone calls from hospital at physican office and then email to physician. Physician gives orders per email and then Rn calls specific nurse at hospital with Dr. orders for specific patient. Should theses message be saved in the patient chart. Whne using paper these where not saved. "because these orders when in patient chart at hospital" Any adivse. Thanks

We have been doing this for about a year. If want your job have no choice. Have change quote to Is there anything I can do for you. (everyone had a problem with ("I have the time" )because that was a lie. No we don't have the time. The RN as well as the nurses aide, also explains to the patient that one of us will be back in an hour. This helps cut down on the call lights.