I'm also very confused as to why there isn't any grounded program in place. Right now I feel as if I'm in a learn as you go system,with follow up and feedback initiated by myself. When I put up my first post, I was in my first week of orientation, and not too pleased with the way management was handling things. Everyone appeared clueless to what the other was supposed to be doing. Things are still not perfect, but getting better. It helps to have sites like this where people can share their frustrations and also know that they are not alone.