I am in home healthcare and am finding it really difficult to do my job effectively because of how shy I am. Working with the patients is not a problem and I do pediatrics and am very comfortable with them. Dealing with the parents is what's so hard. They are constantly asking me to do things I am not allowed to do and I have a difficult time communicating that I can't and why. I struggle to ask questions to get the information I need . I struggle talking to my managers as well. I've only been doing this for about two years. Sometimes I do better with it than others. I'm just starting to wonder if I'm going to end up doing something foolish and jeopardizing my patients safety because of my lack of assertiveness.