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What are some things you do to give yourself time to think and breathe? I try several things. I often take deep breaths and think about what I'm trying to accomplish and then prioritize what I can change. I take walks and participate in cardio activities. What do you think is the most important attribute of today’s professional case manager? I think the most important attributes to have are collaboration and multitasking skills. The case manager is the center of the case. We use interprofessional collaboration to carry out the individualized plan of care with the goal of improving the health status of the patient. This often requires multitasking and working different aspects to get the desired outcome.