rmyron

1. What are some things you do to give yourself time to think and breathe? a. Set a timer and get on TikTok or facebook and leave a positive comment for someone. b. Come up with at least 5 things I’m grateful for. 2. What do you think is the most important attribute of today's professional case manager? If I could only choose one attribute, I’d choose tact. Sometimes claimants need to hear something that they may not want to hear. It’s the Case Manager’s job to give them information while maintaining a positive relationship throughout the process.