KRNNP1123

Hi I don't know even know where to start...I'm feeling lost. I finally took an offer after 2 yrs graduating from NP school. I had to hold off on my NP to care for a sick family. I took a a position that is a newly created NP role, a spine clinical NP navigator. I would be the first one ever to fill this role. I am now realizing the heaviness of it. There's no one guiding me, I am learning on my own. It's my second week I am in the neurosurgery then will spend time in pain management and ER. I wasn't told about the ER until I signed up for the position. When I asked for clarification pretty much they said I would just need to build a relationship with the MD in the ER for PT's that comes in for spine issues and follow up on them to ensure they get the care they need. I am feeling overwhelmed and lost. It's taking me some time to get it. When does PT see neurosurgery and when it's okay to just refer them for pain management. I feel like I made a mistake for jumping on this role. Not only it's been a while since I graduated from NP, I have not had any work NP experience at all. I Also the person I'm with is not very supportive. I understand they expecting a lot but the person doesn't need to be super rude or make me feel stupid when I ask questions or when I don't know. They knew upfront that I have no prior experience and was fine with it. Seeking some guidance and does anyone have any experience as a clinical NP navigator?