Hi, I took a pic of my documents and uploaded them, then sent them via mail. However the process was taking too long so I made the long drive to Springfield since I needed to start working asap, and they posted my license that same day after I explained to them what was going on. If you wait on them to call you, it will take forever.
I had The same issue mine were both dismissed and the case was in 2011 as well. I took The drive to Springfield they issued me my license the same day. I called them but their responses were taking too long.