newbowen

MissJLG, the phone interview wasn't bad at all:-) They asked a little about my background and then spent a lot of time telling me about the position. The second interview (first in person interview) lasted about an hour. I was so nervous. I did a lot of research on the Aetna website just to get a feel for the company and what their core values were. I was able to work that into a few of my answers. MBARNBSN - I'm hoping that this second interview feels a little more laid back. A friend of mine who works at Aetna said that the second in person interview is usually done with a manager and the director. They review the answers to my questions from the previous interview and if anything needs to be clarified, they'll ask in this interview. The interview is this Thursday so I'll keep you all posted.....fingers crossed for me please :-)

I got a call today for a second interview...Yay!!! But I'm racked with nerves! Will this be all new questions or the same questions by different supervisors??? Help :-)

So, I had the interview and I think it went well:-) Didn't really get the typical interview questions, although some were sprinkled in there. I got questions like "Tell me about a time when you had to deal with a difficult patient. How did you handle that?" I gave the answer and they spun the same question, "Now, tell us of a time when you had to deal with a difficult co-worker." Answered that and they spun it again, "Now, tell us of a time when you had to deal with a difficult doctor. He's angry because he doesn't understand why you are calling him for this information. How do you handle that?" Other questions included, "Tell us about a time when you attempted to handle a situation but you weren't able to do it on your own and had to get a supervisor involved.", "Tell us about a time when you were responsible for instituting change in your work area and how did you do it?" That's all I can remember right off the top of my head. I'll let you all know if I get the job......keep those fingers crossed for me!

Thanks MBARNBSN :-) Those are the questions I feel like I'll choke on because I don't have experience in the UR field. Based on the acute care experience I have we look at moving the patient to a non acute care setting based on insurance coverage and pt need (i.e., ASL, SNF, HH, etc). Is this what you were driving at? Appreciate the responses so far! :-)

Thank you! Googling Interqual now....

Hello all! I have an interview next week with Aetna for a UR position. I currently work as a telemetry RN with 9 yrs experience in the hospital. I am extremely nervous about the interview because I would really like to get offered this job! I have done some research on Aetna and the UR position. I would love any advice anyone can offer for the interview experience or types of questions I might be asked. Thank you in advance!